Driving Change, Together
In 2019, Blackbaud acquired YourCause to expand its commitment to powering grantmaking and employee engagement in corporate social responsibility programs. Together with YourCause’s decade of experience and Blackbaud’s 40-year history, we’re on a journey to continue to lead the market in innovation, commitment to partnership, and mission in making the world a better place. Within Blackbaud, the YourCause team has found an even bigger family with the same level of passion & purpose.
While our software provides corporate social responsibility organizations with state-of-the-art tools designed specifically to meet their needs, our processes and people enable corporations to fully implement our systems, resolve their unique business issues, and drive maximum return on investment. This combination of technology, process, and people is the foundation of Blackbaud’s business philosophy.
Since day one, 100% of our work has been focused on building a better world. Leading uniquely at the intersection point of technology and social good, Blackbaud provides software, services, expertise, and data intelligence that empower and connect people to advance the social good movement. At Blackbaud, driving social impact isn’t a side project; it’s our business.
We don’t just power this ecosystem of good with our software; we’re active participants in it. Blackbaud is committed to governing its business ethically, being a caring employer, contributing to causes and communities through corporate philanthropy, and pursuing sustainability.
Customer Care Satisfaction Results 2020
At Blackbaud, we believe in forming genuine relationships with our customers. These relationships are built around trust and transparency, require commitment and effort and are the foundation of our business. Our commitment to partnership sets the stage for everything we do, especially when it comes to our superior model of customer care that we are determined to deliver to our clients, their employees and the nonprofits they support.
94%
of customers are satisfied with us
96%
of customers would choose us again
96%
of customers would recommend our products and people to peers
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With our network of over 7 million employees across nearly 200 countries, we have a lot of data to share. Our monthly newsletter is full of tips, best practices, and insights to help you do more good.