YourCause’s Client Growth Triggers the Addition of Odessa Jenkins to the Leadership Team
YourCause LLC, provider of CSRconnect Employee Engagement Platform, is excited to announce the addition of Odessa Jenkins as the director of client services. The Director of Client Services will be responsible for providing existing clients with enhanced support, as well as, ongoing guidance to all new licensed clients. As the company continues to grow by more than 60% annually, the addition of Jenkins to the Management Team will be key to efficiently and effectively delivering CSRconnect and its respective services.
YourCause Account Management and Client Services teams follow a personal support model, one that seeks to inspire a partnership between the Corporate Social Responsibility (CSR) administrator of each client and the respective YourCause supporting employees. This model encourages building comradery and relationships, which results in a unified investment into the success of each client’s CSR program and ultimately the nonprofit community. With ongoing client growth, YourCause remains eager to invest in growing and strengthening this area of the organization.
Odessa Jenkins comes to YourCause with over 9 years of strategic and operational excellence in the area of account management and client services, serving notable companies such as, Express Scripts and Wells Fargo. At both organizations Jenkins played a key leadership role in developing and improving operational processes, project management tactics, team performance, and building strong client relationships.
Odessa Jenkins joins YourCause with the focused goal of becoming a valued mentor and leader to the existing Account Management and Client Services teams. “Odessa embodies the exact characteristics of what we’ve been looking for on our management team and within our organization. Passionate, dedicated and one true to who she is,” explained Matt Combs, founder and CEO. “Her passion to build genuine relationships with every single client and employee at YourCause is infectious. Combine that passion with her account management experience and you will find some very well served, happy clients.”
YourCause vets all prospective employees to ensure that each align with the YourCause culture of creativity and innovation. “I am extremely excited to be joining the YourCause team,” Jenkins exclaimed. “Both the Account Management and Client Services teams that I will be managing are full of extremely talented individuals that truly care about helping our clients make a bigger impact in the non-profit community. In my coming months I hope to complement that great service that they are already providing YourCause clients.