YourCause Volunteer Manager Enhancements Deliver Innovation and Simplicity to Employee Experience

Cassandra Bennett September 18, 2018 News

YourCause, LLC, the leader in enterprise philanthropy and corporate social responsibility technology, announced today an update to its Volunteer Manager product. This release combines new features and functionality, an improved user experience, and a modern technology architecture to empower YourCause enterprise clients to easily create, promote, and manage volunteer programs of all shapes and sizes while also providing greater support for global volunteer programs through enhanced international capabilities. With nearly 40 million volunteer hours logged by the Global Good Network since inception, the Volunteer Manager enhancements provide a more engaging volunteer experience for employees and nonprofit partners as well as greater productivity and administrative efficiency for volunteer managers.

The vision for Volunteer Manager stems from YourCause’s close collaboration with enterprise clients strongly committed to innovation in their volunteering programs, including Southern Glazer’s Wine & Spirits, as well as the Global Good Network’s User Research Group, which is comprised of volunteer program administrators and end users. With over 90% of YourCause clients offering volunteer opportunities across the globe, many enhancements focus on the product’s international capabilities, including multi-national time zone support, Google Location API integration, explore events experience redesigned to help employees find more geographically relevant volunteer opportunities, and a new email template library translated into seventeen languages. Additional enhancements include deeper integration of the United Nations Sustainable Development Goals, a flexible tagging system to support a broad range of volunteer campaigns, theme- and skills-based volunteerism, and improved survey functionality to facilitate Community Reinvestment Act programs and capture volunteer feedback and stories.

Cindy Haas, Senior Director of Public Relations and Corporate Social Responsibility at Southern Glazer’s Wine & Spirits, said of the new Volunteer Manager product: “At Southern Glazer’s, our executive leadership and passionate employee team members are committed to making a positive impact across every market in our North American network. Working with YourCause’s Volunteer Manager product, we can increase participation and engagement in local volunteer activities and more easily execute national philanthropic initiatives. As a result, we are truly harnessing the power of our entire Southern Glazer’s family to make a bigger and more meaningful impact in the communities where our people work and live.”

As with all YourCause products, the Volunteer Manager enhancements were developed with mobile users in mind, allowing employees to search and sign up for volunteer events, look up critical event information and instructions, and log hours and impact from any mobile device or operating system. Features like mobile single sign-on and event check-in were designed around mobile user behaviors to meet employees where they are.

“Volunteer Manager has been a cornerstone of our CSRconnect platform for many years and has helped our clients grow both the participation and impact of their volunteer programs globally,” Matt Combs, Founder and CEO of YourCause, explains. “With this major update, we aim to modernize the volunteer experience for both administrators and employees alike. As volunteer programs increase in scope and complexity, our clients need technology like ours to simplify how they manage their programs without compromising on features or functionality.”

Volunteer Manager will continue to improve through regular enhancements as YourCause clients transition their programs and adopt the new capabilities already available. For more information on the YourCause platform and recent enhancements, visit YourCause.com.